Standard Operating Procedures

Service Contract

 

PURPOSE:  Service Contracts are KFS Purchase Orders that are Service Maintenance Agreement POs (PO Type SM) or Blanket Purchase Orders (PO Type BO). Service Contracts can be ammended unlike Purchase Orders.  In order for a cost to be applied to a Work Order the Phase must be “attached” to the Service Contract and the Work Order Phase numbers must be on the Service Contract Invoice.

 

PROCEDURE:

 

How does the interface work?

Errors and Solutions

No Work Order

Business Process

Expected Outcome

Solution

Work Order mismatch

Business Process

Expected Outcome

Solution

No Contractor/Vendor

Business Process

Expected Outcome

Solution

 

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ROLES USED:

Finance:

 

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