SOPs – Finance – KFS ERR Error in Transmission to KFS

 Standard Operating Procedures

Procedure to Resolve Purchase Order Error – KFS ERR Error in Transmission to KFS

 

 

PURPOSE:  

 

 

PROCEDURE:

 

How to Resolve KFS_ERR – Vendor Error?

 

 

1. Navigate to the Purchase Request Channel and Click on “Work Management ~ Purchase Request ~ KFS ERR – Error in Transmission to KFS“.
2. Click on the Transaction.
3. Click on the Notes Log.  
4. Take note of Error log notation, which indicates that there is a vendor error.
5. Click Done to return to the Purchase Request screen.  
6. Click Edit.
7. Delete the Contractor Name in the Contract Field and the Address Code in the Address Code Field then click on the magnifying glass in the contractor field.
8. Click Search.
9. Type the contractor name – in the event that there are multiple divisions type in the Main contractor name such as “Carrier”.
10. Click Execute.
11. Choose appropriate Contractor and click on the contractor name.
12. Click Done.
13. Click Save.
14. Click on notes log to verify successful transmission indicated by an edoc number.

 

How to Resolve KFS_ERR.docx Default Room Number Error?

 

1. Navigate to the Purchase Request Channel and Click on “Work Management ~ Purchase Request ~ KFS ERR – Error in Transmission to KFS“.
2. Click on the Transaction.
3. Click on the Notes Log.  
4. Take note of Error log notation which indicates that there is a error that involves the default delivery address with room number.
5. Click Done to return to the Purchase Request Screen.  
6. Click Edit.
7. Resolve with employee – employee must initiate a requisition in KFS to the point of designating the address with a room number then click the SET DEFAULT button.
8. Click on the magnifying glass in the Status Field.
9. Change status from Approved to Saved.
10. Click Save.  
11. Click Edit.
12. Click on the magnifying glass in the Status Field.
13. Change Status from Saved to Approved.
14. Click Save.

ROLES USED:

 

Finance:

 

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